Privacy Policy of Wattle & Thyme Collective
At Wattle & Thyme Collective, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage data when you interact with our website, services, and programs, including culinary arts training, hospitality management courses, culinary tours, consultancy, chef placement, and event coordination. We adhere to applicable privacy laws and regulations in Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and are mindful of global data protection standards such as the GDPR where relevant to our international interactions.
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identifiable Information (PII): This includes information you voluntarily provide to us when you register for a course, enroll in a program, apply for chef placement, request a consultation, or make an inquiry. This may include your name, email address, postal address, phone number, date of birth, educational background, professional experience, payment information (processed securely via third-party payment processors), and any other information necessary to provide our services.
- Usage Data: We automatically collect information on how our website is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
Wattle & Thyme Collective uses the collected data for various purposes:
- To provide and maintain our services, including facilitating enrollment in courses, arranging culinary tours, and coordinating chef placements.
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To
process transactions and manage payments for our programs and services.
- To notify you about changes to our services or terms.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support and respond to your inquiries.
- To gather analysis or valuable information so that we can improve our services and website functionality.
- To monitor the usage of our website and safeguard against fraudulent or unauthorized activity.
- To detect, prevent, and address technical issues.
- To send you relevant updates, newsletters, and marketing communications about our programs and services that may be of interest to you, in accordance with your communication preferences.
Disclosure of Your Information
We may share your personal information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processing, website hosting, analytics, email delivery). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If Wattle & Thyme Collective is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Wattle & Thyme Collective, prevent or investigate possible wrongdoing in connection with our services, protect the personal safety of users of the service or the public, or protect against legal liability.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
Security of Your Data
The security of your data is paramount to us. We implement a variety of security measures, including physical, electronic, and managerial procedures, to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following data protection rights:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: You also have the right to withdraw your consent at any time where Wattle & Thyme Collective relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
Links to Other Sites
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, your data, or would like to exercise one of your data protection rights, please do not hesitate to contact us at:
Wattle & Thyme Collective
387 Flinders Lane, Suite 2B
Melbourne, VIC, 3000
Australia